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Re: Uninstalling SRM


Agree with Joe. Best way to go about it is to restore the DB.

BTW, SLM 7.1 has an uninstaller but BMC’s recommendation is to not use it. Go figure.


Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Sunday, August 22, 2010 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Uninstalling SRM


To the best of my knowledge there is no uninstaller for it. SRM installation writes to the database, where it creates the forms needed and adds the jar file to the data visualization modules form by way of a record. To uninstall you would manually need to either delete those or if you can afford to, restore the database to a backup point before you had installed SRM..



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of SriSamSri Appecherla
Sent: Sunday, August 22, 2010 12:22 PM
To: arslist@ARSLIST.ORG
Subject: Uninstalling SRM




I installed SRM 2.2 on ARS 7.5. I want to uninstall it now. How should I do it?

SriSamSri Appecherla
Mobile# +91 991 610 6008

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