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Re: AR System 7.6.03 documentation now available - GA soon



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Ø  Could you post here or on bmcdn these compatibility matrixes?

The compatibility matrix in now available on BMC’s website.

 

 

Thanks,

Prijit Debnath

Product Manager, Remedy A R System

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vincent Riedweg
Sent: Friday, August 27, 2010 2:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System 7.6.03 documentation now available - GA soon

 

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Hi David,

 

The products and the documentation for AR System and Atrium Core 7.6.3 are available this morning on the support site and EPD, however the compatibility matrix for these solutions are not yet available.

 

Could you post here or on bmcdn these compatibility matrixes?

 

Regards,

Vincent.

 

De : Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] De la part de Easter, David
Envoyé : jeudi 26 août 2010 21:14
À : arslist@ARSLIST.ORG
Objet : AR System 7.6.03 documentation now available - GA soon

 

**

Hi All,

 

  I’m pleased to announce that AR System 7.6.03 was Released to Manufacturing (RTM) on August 20, 2010 and thus will GA very soon.  A customer’s chosen method of distribution (web vs. DVD, legacy vs. Suite) will have an effect on when the GA product is available, so different customers may gain access to it at different times.  However, I expect at this time that all distribution methods will be fulfilled by September 10th  2010.

 

  The documentation for 7.6.03, though, has already been posted to Support Central, so I wanted to let folks know that they can see the official documentation of what is new in 7.6.03 today, even before the GA code may become available.  The What’s New document can be found here:

 

What’s New: BMC Remedy Action Request System 7.6.03 PDF

 

  The other documentation guides have also been posted, so you can review it all if you so desire.   The general documentation page can be found here: http://webapps.bmc.com/support/faces/prodversion.jsp?prodverseqid=180461

 

 While I will do what I can to answer general questions on the ARSList about AR System 7.6.03, please remember that my participation in this forum is voluntary and in addition to my other duties at BMC.   Please proper channels (e.g. Support, your BMC sales representative or partner, etc.) where appropriate for issues that require an official response.

 

Thanks, enjoy and see you at WWRUG10 to talk in person about this exciting new release of AR System.

 

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.

 

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