Okay, this has been resolved. I knew it had to be something stupid-simple. When logging into Dev Studio, DON'T use a preference server (and of course, you do have to be logged into both servers).
Thad
On Mon, Jan 11, 2016 at 11:46 AM, Thad Esser <thad.esser@gmail.com> wrote:
Hmm. We've done that too, but still aren't getting any values on that menu. We'll keep working with BMC I guess.Thanks.On Mon, Jan 11, 2016 at 9:27 AM, Jarl Grøneng <jarl.groneng@gmail.com> wrote:**Yes, you need to be logged into both servers at the same time.Regards,Jarl2016-01-11 17:42 GMT+01:00 Thad Esser <thad.esser@gmail.com>:**Warren,Thanks for replying. By "available to that tool", is it enough to be logged into the old-version server within dev studio? If so, we did that. Does something else need to be setup? Do you need to be logged into both the old and new at the same time?
Thanks,
Thad_ARSlist: "Where the Answers Are" and have been for 20 years_On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II <warrenbaltimore@gmail.com> wrote:**You need to have a server set up and available to that tool that has the old version available. It is NOT something that is well documented (go figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the documentation to be next to lousy. The wiki is impossible. I want my manuals back. And support hasn't been a lot of fun either.No wonder SNOW is eating BMCs Lunch._ARSlist: "Where the Answers Are" and have been for 20 years_On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <thad.esser@gmail.com> wrote:**_ARSlist: "Where the Answers Are" and have been for 20 years_We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all around). When attempting to follow the process for code reconciliation from a snapshot, Developer Studio is giving an error (screenshot):Which, when you look down in the "Settings" section, the menu is blank, so the error makes sense:My questions are - why isn't there anything on the menu? Where should Dev Studio be getting that value from?There's this post on BMC Communities, which is basically the same question (although they have a different starting version), but it hasn't been answered yet.https://communities.bmc.com/thread/140141We have a ticket in with support, but they seem stymied as well.Anyone else run into this yet?Thanks,Thad
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_ARSlist: "Where the Answers Are" and have been for 20 years_
