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Re: Remedy 9.x and Amazon Web Services


I just came across your message and wondered whether you, or anyone else, had any further luck with this.  My group has been tasked with moving (or at least looking into moving) our current Remedy system to AWS -- specifically, to GovCloud. Currently we have ARS 8.0 with Oracle DB; Win. Svr. 2008. We are not using ITSM nor any other OOTB apps -- all custom-built.

Based on what I've seen, the AWS EC2 product offers a Windows Server platform with various flavors of MS-SQL.


Joe Castleman

On Tue, Oct 13, 2015 at 9:19 AM, Warren R. Baltimore II <warrenbaltimore@gmail.com> wrote:
I was curious if anyone out there has attempted an install of version 9 in the AWS EC2 environment?  We are currently building a proof of concept installation using ARS 9.x, ITSM 9 and SSO.  The developer who is working on the project has run into a myriad of issues.  The problems he is having tend to be around broken installers, but he is also having a devil of a time getting the CMDB to work on one of the servers.

Our organization is on a path to move to Amazon here in the next year, but the problems we are having right now are a bit concerning.  He has spent days trying to get this up and running.

Has anyone out there been able to do this?

Do you know if BMC tests Remedy in the AWS environment?

Love to hear from you!

Warren R. Baltimore II
Remedy Developer
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_