[Date Prev] [Date Next] [Prev in Thread] [Next in Thread] [Date Index] [Thread Index]

Re: Force Password Change on login not working



**

Perfect since

 

Thanks,

Teresa  

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters
Sent: Wednesday, January 27, 2016 12:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Force Password Change on login not working

 

**

As I recall 8.x did not always properly flush the cache. You could try it but remember that while your cache is being flushed the users will likely have a significant performance hit, the users will also notice that the next time they login things are a little slow to load because the forms will re-load. Velicheti sounds pretty certain that a re-boot of the application and mid-tier will fix this. Since you are going to impact users anyhow I would wait until the next maintenance window and do the re-boot. This way you can be pretty certain that you are impacting your users with a solution rather than a “it might work” solution. I think sometimes we tend to look at flushing the cache as a transparent activity but it really isn’t. The users are still impacted by it. If I know for certain it will work, I will flush the cache at night or a low usage point if it’s something urgent, but typically I still try to keep that in a maintenance window just like a re-boot. I hope that makes sense. Just my 2 centsJ

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sivarama Velicheti
Sent: Wednesday, January 27, 2016 12:54 PM
To:
arslist@ARSLIST.ORG
Subject: Re: Force Password Change on login not working

 

**

Teresa,

       The ideal solution would be to wait for the next maintenance window you guys have to properly reboot the Application and Mid-tier servers (That for sure fixed the problem). You can try flushing the cache though I cannot recall if that helped in our case. This happened about 3 years ago.

Thanks

Shiva Velicheti

 

On Wed, Jan 27, 2016 at 11:36 AM, Fannin, Teresa S. <teresa.s.fannin@accenturefederal.com> wrote:

**

Yes worked in User tool .   So do I need to just  flush Cache or  do I need to reboot mid tier server?

 

Thanks,

Teresa Fannin, 

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sivarama Velicheti
Sent: Wednesday, January 27, 2016 11:18 AM


To: arslist@ARSLIST.ORG
Subject: Re: Force Password Change on login not working

 

**

Hi,

        I have had a similar issue before. This problem was caused by reboot of AR System Application servers and MidTier servers. Reboot of MidTier was scheduled to start only 5 minutes after AR System server reboot, this time was too low to completely boot up the Application Servers. This caused that force change password configuration not to work via MidTier. If you check this feature should work fine via the User Tool.

Thanks

Shiva Velicheti

 

 

On Wed, Jan 27, 2016 at 10:58 AM, Fannin, Teresa S. <teresa.s.fannin@accenturefederal.com> wrote:

**

I don’t have an answer but I am having the same issue.     I have a production system and a dev system pretty much the same environment as you.  In Dev it works in Prod it does not work.

 

Thanks,

Teresa

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lockwood, Teresa
Sent: Wednesday, January 27, 2016 10:54 AM


To: arslist@ARSLIST.ORG
Subject: Re: Force Password Change on login not working

 

**

“New User Must Change Password” is set to Yes (see below)

 

cid:image001.jpg@01D15910.E3966C50

 

~~~~~~~~~~~~~~~

Terri

 

ARS 8.1.02

ITSM 8.1.02

Midtier 8.1.02

Windows 2008

MS SQL 2008 R2 SP2

 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS
Sent: Wednesday, January 27, 2016 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Force Password Change on login not working

 

Check your settings on the "User Password Management Configuration" form.

 

Thank you,

 

Sandra

 

-----Original Message-----

From: Action Request System discussion list(ARSList)

[mailto:arslist@ARSLIST.ORG] On Behalf Of Lockwood, Teresa

Sent: Wednesday, January 27, 2016 9:34 AM

To: arslist@ARSLIST.ORG

Subject: [Non-DoD Source] Force Password Change on login not working

 

**

 

Have any of you seen a case where you set up someone in the People form then

go to the User form and set "Force Password Change On Login" to Yes, but the

user is NOT forced to change their password?  I've had a few users now tell

me that they were not prompted to change their password but I'm not sure

what could be going on.  Thank you in advance for your expertise.

 

 

 

~~~~~~~~~~~~~~~

 

Terri

 

 

 

ARS 8.1.02

 

ITSM 8.1.02

 

Midtier 8.1.02

 

Windows 2008

 

MS SQL 2008 R2 SP2

 

 

 

_____________

The information contained in this message is proprietary and/or

confidential. If you are not the intended recipient, please: (i) delete the

message and all copies; (ii) do not disclose, distribute or use the message

in any manner; and (iii) notify the sender immediately. In addition, please

be aware that any message addressed to our domain is subject to archiving

and review by persons other than the intended recipient. Thank you.

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_______________________________________________________________________________

UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

"Where the Answers Are, and have been for 20 years"

 

_____________

The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you.

_____________
The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you.

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_




--

Thanks
Shiva

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_




--

Thanks
Shiva

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_