I just tried that and authentication is still failing. Since I failed to mention it the last time, we have an Active Directory environment. I have also tried turning on the plug-in and API logs, but the authentication attempts don't seem to be logged there.
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of andres tamayo <cycomyco@GMAIL.COM>
Sent: Tuesday, November 8, 2016 3:06 PM
Subject: Re: AREA failures**hi there
in User search filter field try uid=$\USER$_ARSlist: "Where the Answers Are" and have been for 20 years_
2016-11-08 14:59 GMT-05:00 Fawver, Dustin <FAWVER@mail.etsu.edu>:
**_ARSlist: "Where the Answers Are" and have been for 20 years_
This is probably an easy one for the vets, but my Googlefu is weak. On an ARS 9.1 (no ITSM) system, I have been attempting to set up AREA to authenticate via LDAP. Authentication is failing. I was trying to use LDAPS, but I have reverted back to just LDAP so that I can eliminate any issues regarding SSL for now. The user account that I'm using as my test is present in the User form with a blank password. Since I don't know if the listserv allows for screenshots, here are the settings that I have.
EA tab in Server Information
RPC Program Number: 390695
RPC timeout: 30
Need To Sync: 300
Authenticate Unregistered Users: not checked
Cross Reference Blank Password: checked
Authentication Chaining Mode: AREA - ARS
Group Mapping: blank
Ignore Excess Groups: checked
AREA LDAP Configuration
Host Name: ldap.etsu.edu
Port Number: 389
Bind User: domain\username
Bind Password: (supplied)
User Secure Socket Layer: No
Failover Timeout: 5
Chase Referral: No
User Base: ou=FacStaff,dc=etsu,dc=edu
User Search Filter: cn=$\USER$
Group Membership: None
Nothing else is filled in on the AREA configuration form. With the User Base, an issue I'm going to run into with that is that user accounts are placed in different OUs based on their status with the university. I had tried a User Base of just "dc=etsu,dc=edu", but I don't know if that will work.
I would appreciate any assistance with this.
East Tennessee State University
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