[Date Prev] [Date Next] [Prev in Thread] [Next in Thread] [Date Index] [Thread Index]

Remedy 9.0.01 - CPU issue

Hi All,

We did an upgrade from 7.6.04 to 9.0.01.
Since then we are having sporatic cpu issues. CPU utilization on the app server spikes to 80% and remedy services stops responding.
Even if the cpu comes down to <20%, remedy would not respond until the services are restarted. 

We did several performance improvement changes on the system but nothing worked.
Increased # of processors on vm, RAM, java heap size.
Also changed email engine java heap size and setup a private email thread.
Nothing significant in remedy server logs.

Nothing seems to have worked.

Please help!
Does anyone have this issue too?


UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"