Re: What is locking my account?

Hi Doug,

I got an AR Filter Plugin which uses the context of the current user which in this case even happens to be an Admin User.

public List<Value> filterAPICall(ARPluginContext context, List<Value> inValues)

{

if (context!=null) {

String sPort=context.getARConfigEntry("TCD-Specific-Port");

Integer port=new Integer(sPort);

ARServerUser arCtx = new ARServerUser(context, "de_DE", "localhost");

arCtx.setPort(serverPort);

}

Everything works well until it doesn’t. At some point I see in the plugin log that authGuid ist empty…

Mi Mär 14 12:36:27.527 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 118, authGuid : PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.541 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 118, authGuid : PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.563 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 118, authGuid : PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.584 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 118, authGuid : PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.688 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.704 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.722 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId : 323

Mi Mär 14 12:36:27.739 2018 Preparing context to be sent to pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId : 323

At this point my account gets locked.

Is this a bug?

Thomas

On Mar 14, 2018, at 5:33 AM, Mueller, Doug <doug_mueller@bmc.com> wrote:

Trying again with SQL log removed so it will let me post…..

From: Mueller, Doug
Sent: Tuesday, March 13, 2018 9:28 PM
To: 'Thomas Miskiewicz' <tmiskiew@gmail.com>; ARSList <arslist@ARSLIST.ORG>
Subject: RE: What is locking my account?

Thomas,

If your plugin is trying to login and gets a bad password attempt and that happens more than X times in a row, the account would then get locked if you have configured the system to lock a user after X bad password attempts.

So, I am guessing that you have configured the system to lock users out after a set number of bad password attempts. This is what is locking out the account.

Then, you have to find out what the plugin is using for the password and why it is not correct. Has whatever user is involved changed their password? If so, how do you get the new one to the plugin for use? If not, what has changed from where the plugin was getting the password to where it is now? Has the configuration of the password for the plugin changed?

I don’t know what the session issue is other than maybe a side effect of the login problem and getting locked out of the system. First, I would resolve the password problem and then see if the other remains.

Doug Mueller

From: Thomas Miskiewicz [mailto:tmiskiew@gmail.com]
Sent: Tuesday, March 13, 2018 2:57 PM
To: ARSList <arslist@ARSLIST.ORG>
Cc: Mueller, Doug <doug_mueller@bmc.com>
Subject: What is locking my account?

Hello Listers,

we got a Filter Plugin we’ve been using for years. Out of sudden is seems to be locking my account when I call it a number of times from a Filter.

The Log says stuff like: local provided session id 1684 not found. Or it claims that I’m using the wrong password which is first being tolerated a number of times but the it locks me out.