[Date Prev] [Date Next] [Prev in Thread] [Next in Thread] [Date Index] [Thread Index]

Smart IT and Character Menus

Hi All


In the process of implementing ITSM 9 and Smart IT 1.5. In ITSM I have a character menu on a custom field in the Incident that I have successfully added to the Smart IT. In Smart IT the field is type ahead only (Start typing….). Is there a way to make it a drop down like it is in ITSM? Really don’t want have to use a selection field in place of the character field if it can be avoided.





Mark Brittain  | Senior Systems Engineer | 315.634.9337

125 Elwood Davis Road | Syracuse NY 13212