It's definitely compatible with 9.x
I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked perfectly fine.
From: ARSList <firstname.lastname@example.org> on behalf of Thomas Miskiewicz <email@example.com>
Sent: Wednesday, May 2, 2018 6:16 AM
Subject: Trouble getting rrrchive to run
I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to migrate data from Remedy 7.6.4 to Remedy 9.1.
Here's my config file:
source_server = sourceservername
source_tcp = 1100
source_user = myusername
source_password = PROMPT
source_form = MyTestForm
target_server = targetservername
target_tcp = 1400
target_user = myusername
target_password = PROMPT
target_form = MyTestForm
splitsearch = YES
transfertype = SYNCTOTARGET
logfile = AUTO
loglevel = DEBUG
progressbar = YES
and here's my log:
1 rrrchive: 2018-05-02 11:51:50, type=APP, level=NOTICE, file=rrrchive.cpp, line=5076
2 Program Start: configfile=rrrchive.cfg
3 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, line=365
4 ARSetServerPort(server=sourceservername, tcp=1100, rpc=0)
5 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, line=365
6 ARSetServerPort(server=targetservername, tcp=1400, rpc=0)
7 rrrchive: 2018-05-02 11:52:06, type=ARS, level=ERROR, file=rrrchive.cpp, line=389
8 ARGetServerInfo(server=targetservername, AR_SERVER_INFO_DELAY_RECACHE_TIME)
9 API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details
10 ARStatusList: contains 1 messages
11 Number: ARERR 91
12 Message: Cannot open catalog; Message number = 91
13 Append: RPC: Unable to receive; Asynchronous event occurred
15 rrrchive: 2018-05-02 11:52:06, type=APP, level=NOTICE, file=rrrchive.cpp, line=5090
16 Program End: configfile=rrrchive.cfg, timetorun=0:00:16
1. Does the error ARERR 91 mean, that rrrchive is not compatible with Remedy 9.1? I found here, that it is possible cause of this error: https://communities.bmc.com/message/133550:"A less common cause of this error is running an API program that is incompatible with the AR System server."
2. The rrrchive config installation instruction says:"Make sure that the following shared objects are in the LD_LIBRARY_PATH. Copying the included libraries to the installation directory will allways work."
My guess is, that in my case the app should use different shared objects for the source server and different for the target server.
Is it possible to configure it that way?