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Re: FW: ARSList Digest, Vol 23, Issue 5



Hi,

There was a problem with a server relaying emails to the ARSList. The server was down from Sunday to Monday. All messages should now have been delivered. 

        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

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May 21, 2018 9:59 AM, guruprasad@trimeg.co.uk wrote:

> Hi There,
> 
> I didn't receive the email sent by "jdsender@earthlink.net" to Arlist. I am
> new to arslist. So not sure how this functions. Please help.
> 
> Regards,
> Guru
> 
> -----Original Message-----
> From: ARSList <arslist-bounces@arslist.org> On Behalf Of
> arslist-request@arslist.org
> Sent: 19 May 2018 11:00
> To: arslist@arslist.org
> Subject: ARSList Digest, Vol 23, Issue 5
> 
> Send ARSList mailing list submissions to
> arslist@arslist.org
> 
> To subscribe or unsubscribe via the World Wide Web, visit
> https://mailman.rrr.se/cgi/listinfo/arslist
> or, via email, send a message with subject or body 'help' to
> arslist-request@arslist.org
> 
> You can reach the person managing the list at
> arslist-owner@arslist.org
> 
> When replying, please edit your Subject line so it is more specific than
> "Re: Contents of ARSList digest..."
> 
> Today's Topics:
> 
> 1. Notify Assignee of a Worklog Update w/ Worklog Note (etc.) in
> Email Notification for Work Order (Joel D Sender)
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Fri, 18 May 2018 10:46:45 -0700
> From: "Joel D Sender" <jdsender@earthlink.net>
> To: "'ARSList'" <arslist@arslist.org>
> Subject: Notify Assignee of a Worklog Update w/ Worklog Note (etc.) in
> Email Notification for Work Order
> Message-ID:
> 
> <!&!AAAAAAAAAAAYAAAAAAAAALeKgG+6qStPjSYFz0mcLWXCgAAAEAAAAFdCW4CvIfVLgxyVqOg9
> VkEBAAAAAA==@earthlink.net>
> 
> Content-Type: text/plain; charset="utf-8"
> 
> ARSlisters,
> 
> Having successfully implemented, FOR MyIT & SmartIT,
> https://communities.bmc.com/docs/DOC-33095
> 
> ?How to Notify Assignee of a Worklog Update and Display the Worklog Note,
> Submitter Name, Submitter ID in the Email Notification for INC?
> 
> We?re attempting to implement https://communities.bmc.com/docs/DOC-34545
> 
> ?Notify Assignee of a Worklog Update and Display the Worklog Note, Submitter
> Name, Submitter ID in the Email Notification for Work Order?.
> 
> In both cases, the described Active Link actions were performed in a filter
> to work with MyIT / SmartIT.
> 
> The comments section describes the problem we?re seeing: two Work Info
> entries, with the same comment, are being created.
> 
> The incorrect entry is created OOB when a W.O. is updated by the Assignee to
> notify the Requestor.
> 
> Since the requestor is submitting the note, this entry isn?t needed.
> 
> Combing through filter logs has been less productive than usual. 
> 
> Has anyone solved this?
> 
> Thanks,
> 
> Joel
> 
> Joel Sender * JDSender@earthlink.net 
> 
> ---
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> https://www.avast.com/antivirus
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> l>
> 
> ------------------------------
> 
> Subject: Digest Footer
> 
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
> 
> ------------------------------
> 
> End of ARSList Digest, Vol 23, Issue 5
> **************************************
> 
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