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Re: Crystal Server Licenses



We just stood up Crystal Server 2016 SP3 (the latest SP5 I think it was didn’t work) against Midtier 9.1.04 and ARS 9.0.1. Seems to be working fine. There were some files that needed to be copied from the Midtier folder to a Crystal folder to work around some security related errors in CS. 

> On Jun 7, 2018, at 5:54 PM, Parkin, Julie (WSP) <Julie.Parkin@wsp.wa.gov> wrote:
> 
> You'll need a certain minimum.  I'm curious if you actually have Crystal Server 2013 working with Remedy.  The last version that I know worked is 2011.  We tried 2016 but couldn't get it to work.
> 
> Julie Parkin
> Remedy Development
> Micro 12x13956
> 360-596-4956 Ext 13956
> 
> 
> -----Original Message-----
> From: ARSList <arslist-bounces@arslist.org> On Behalf Of Frank Caruso
> Sent: Thursday, June 07, 2018 8:03 AM
> To: arslist@arslist.org
> Subject: Crystal Server Licenses
> 
> Can anyone provide some insight into how many Crystal Server 2013 licenses are required for an ITSM installation? We know that we need to buy CAL licenses but cannot figure out whether we can run just one license for all our users. Or, is it like Remedy and floating tokens, and we need a certain minimum. 
> 
> Thank you
> 
> Frank Caruso 
> 
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