Meta-Update will handle direct Remedy ßà SN integration including all mappings, attachments, etc as required.
Please contact us off-list for more information or a trial.
From: ARSList <email@example.com> On Behalf Of Roger Justice via ARSList
I was involved in a SN to SN integration and the two systems had very different state values that required mapping and workflow to set the target system value properly. Any field that has predetermined values will need this mapping.
I am working on a requirement for the bidirectional integration between remedy & service now.
Can anyone provide useful suggestion on it & will be highly appreciated.