They should be able to just create a blank db and give you an id/pw to it
and remedy will create the schemes needed, if I'm not mistaken
On December 3, 2018 5:39:59 AM Thomas Miskiewicz <tmiskiew@gmail.com> wrote:
Hi there,
I’m moving ARS (no ITSM) to a new host (Newer Windows) and upgrading 8.1 to
9.1.06 at the same time.
Support told me to start the installer on the new host, tell him it’s a new
install and then point him to the existing ARAdmin. All it got me however
was a wired error message which the KB is not very clear how to fix it so
I’d rather not touch it.
So instead I first went ahead and upgraded the 8.1 to 9.1.06 on the old
host which worked like a charm but of course I’m still facing the move to
the new host and OS. If it were Unix I’d just move the binaries from old to
new but it’s Windows... well we want a fresh binaries on the new host anyway.
What I’d usually do would be go to the new host, install new ARS as
ARAdminTest and when it’s done point the fresh binaries to the old DB via
ar.conf and delete the ARAdminTest Schema afterwards. Unfortunately this
time it’s different...
The DB Admins don’t want to hand over a temp password for the Oracle system
user nor just enter the password during the installation (would be to easy
right) but rather require us to provide the steps / SQL for creating the
ARAdminTest Schema.
Fine with me but before I do I thought I’d ask arslisters maybe someone has
an idea how to get fresh ARS binaries on my new host. Upgrade won’t work
because the binaries don’t exist and new install gets offended but the
existence of the ARAdmin Schema...
Thank you
Thomas
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