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Re: How To Make an AR Server an Admin Server

Did you shutdown the other servers in the group when doing the install/upgrade?  Not sure if that would make a difference.

From: ARSList <arslist-bounces@arslist.org> on behalf of Thomas Miskiewicz <tmiskiew@gmail.com>
Sent: Monday, December 10, 2018 1:48:00 AM
To: ARSList
Subject: Re: How To Make an AR Server an Admin Server
 
Thank Theo, but the DB ist restored or copy of anything. We just upgraded the server from 7.6 to 9.1.04 and the server is running fine but we’d like a complete installation. All the forms haven’t been updated and the server is seen as a secondary for some reason...

On 10. Dec 2018, at 07:42, Theo Fondse <theo.fondse@gmail.com> wrote:

Hi Thomas,
 
Is the DB a restored copy from prod or another environment?
I would also make sure to change the servergroup name (Server Name Alias) on the new server if the DB was a copy of another server’s DB.
 
Also have a look at the below to get more info on the places to fix server references:
 
 
 
You could also use MPS to fix server references:
 
 
Best Regards,
 
Theo Fondse
 
From: ARSList [mailto:arslist-bounces@arslist.org] On Behalf Of Thomas Miskiewicz
Sent: Sunday, 9 December, 2018 10:35 PM
To: ARSList <arslist@arslist.org>
Subject: Re: How To Make an AR Server an Admin Server
 
I did everything you said, I even now removed the ARSystemInstalledConfiguraiton.xml and on the last screen before the installation the installer already says it will perform a a secondary server install / upgrade.
 
Again, my question is where is the primary / secondary info stored? Why is the ranking config being ignored?
 
 


On 7. Dec 2018, at 20:01, LJ LongWing <lj.longwing@gmail.com> wrote:
 
all of the ones that start with srvgrp in the db
 
On Fri, Dec 7, 2018 at 11:48 AM Thomas Miskiewicz <tmiskiew@gmail.com> wrote:
which table?
 
On Fri 7. Dec 2018 at 19:45, Kevin Shaffer <kshaffer@partneritsm.com> wrote:

We had a similar  issue where our srvgrp forms in the DB still had references to other servers.  Make sure tgose tables are correct. 

From: ARSList <arslist-bounces@arslist.org> on behalf of LJ LongWing <lj.longwing@gmail.com>
Sent: Friday, December 7, 2018 10:07:18 AM
To: arslist@arslist.org
Subject: Re: How To Make an AR Server an Admin Server
 
after setting it, did you either press the 'sync' button, or restart the server to have it take effect?
 
On Fri, Dec 7, 2018 at 9:05 AM Thomas Miskiewicz <tmiskiew@gmail.com> wrote:
Did that. Zero effect on anything.
 
On Fri 7. Dec 2018 at 17:02, LJ LongWing <lj.longwing@gmail.com> wrote:
Rank it as an Admin in the Server Group Operational Ranking form, and for that matter, rank it as 1 for the rest of them as well.
 
On Fri, Dec 7, 2018 at 8:52 AM Thomas Miskiewicz <tmiskiew@gmail.com> wrote:
Thank Carl, yes it is. 9.1.04

Fine, then let me rephrase my question. How to tell the server that it’s an admin server so that the installer imports / updates the system forms etc,


Thomas

> On Dec 7, 2018, at 4:46 PM, Carl Wilson <carlbwilson@gmail.com> wrote:
> 
> Hi,
> If it is one of the latest versions of Remedy, all Servers are Server Group members by default now.
> 
> ----------------------------------------------
> 
> Kind Regards,
> 
> Carl Wilson
> 
> 
> -----Original Message-----
> From: ARSList <arslist-bounces@arslist.org> On Behalf Of Thomas Miskiewicz
> Sent: 07 December 2018 15:25
> To: ARSList <arslist@arslist.org>
> Subject: How To Make an AR Server an Admin Server
> 
> Hi Listers,
> 
> installed a server that wasn’t in a server group. The server is now suddenly a server group member and a non-admin server on top of that.
> 
> I tried to change IS_SECONDARY to false und set the Server-Group-Memeber to false but it doesn’t help.
> 
> How is that information stored? Support came up with the genius idea to fall back and start from scratch.
> 
> 
> 
> Thomas
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