We wrote a Meta-Update script called Databot which works exactly like the BMC Data Wizard (by default). It will read a spreadsheet of changes in login id (amongst all the other possibilities) and effect the changes across all forms (according to the config). It works by SQL but can be configured to use the Merge API on an individual form basis when needed for workflow and integrations. Adding your own forms is as easy as adding a line to a spreadsheet. It is extensible – that is, you can configure your own “Data Admin” jobs and sports an “Undo” feature. It is free with Meta-Update and is included in free Meta-Update trials.
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> On Behalf Of Timothy Powell ** I can’t speak to ITSM 8.1 because we have not yet upgraded to it, but in ITSM 7.6.04, you can do this using the Out-of-Box Data Wizard. In 7.6.04 this is located at: HTH, Tim From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger ** Hello Lister's, I was wondering if it is possible to update/change an existing Remedy login ID of it were to be exported with its GUID or entry ID and then re-imported with the changed info. I'm on ITSM 8.1. For example, if I wanted to change "jdowe" to "jdowe1", is it possible to do this through export & re-import. _ARSlist: "Where the Answers Are" and have been for 20 years_ No virus found in this message. _ARSlist: "Where the Answers Are" and have been for 20 years_ |
